Embracing Impermanence With Sandro Petrillo of SSSOAPS Very few things in life last forever but while many try fiercely to hold on, Sandro Petrillo, Canadian DJ, artist and entrepreneur, has learned to find beauty in the impermanence end enjoy the ride. After a period of burnout and time to reevaluate his work habits, Sandro developed and launched his new venture, SSSOAPS, a premium soap brand that encompassed everything that he loved; shape, colour, smell, tactile experience, and every-changing energy (something he grew fond of with music development). We got the chance to chat with Sandro about his journey with SSSOAPS and pocketed a few gems that he had to share throughout the chat. Check them out below! Sandro on Embracing Impermanence In many of the artworks or the creative practices that I lean into, I love the idea of impermanence. I love the idea that what we encounter in our daily life and beyond is truly impermanent. Everything at a certain time will be here, and then it will not and I think getting to know those things and getting to be comfortable with those things and that sort of measure of time and connection to things is really a beautiful connection to the way that we live. Soap, and the time period in which soap disappears and changes form, is very indicative of that transfer of energy in impermanence. Sandro on Trying New Things I'm a very big believer in that life happens for us, not to us. When we have opportunities in life that are challenging, those are opportunities for us to learn and to grow with. Don't be afraid to learn. Don't be afraid to spend a little bit of money and time to try things out. Sandro on Learning To Let Go In this day and age, you will encounter so many opportunities, so many potential lanes to go down, so many new ideas that take you down a different path. I think while that is the case, further sharpening your non-attachment will be a huge tool in making sure that you can maintain your work and stay focused. Understand that, while it's great to have ideas and new experience things, it's important to consider all of that in your calculation of what is your capacity and what you can get done. Then, on top of that, learn to let go of things and understand that you don't have to do everything. Sandro on Scaling With Intention When the opportunity to scale comes, really lean into your intention behind what you're trying to build. It's something you need to be careful of because you can turn it [the business] into a bit of a monster. Like, you can turn it into this thing that you once loved and now fear and resent. Scaling is the inevitability of a business's trajectory but I think it's something to be really mindful of and really careful with. Think about why are you going there, why do you want to move in that direction and what is it going to take to move in that direction. Make sure to follow SSSOAPS on Instagram to get info on Sandro's latest drops and keep it locked to Pier Five for more conversations with creative entrepreneurs.

Small Business Activation Grant Runner Up: Yueh Tung Restaurant Introducing Yueh Tung Restaurant, the runner up recipient of the Pier Five & Intak Printing Activation Grant! Owners: Jeanette & Joanna Liu Location: Toronto, ON Discover Yueh Tung online: Website // Instagram About Yueh Tung Restaurant Yueh Tung is Canada’s oldest Hakka Chinese restaurant, serving Toronto since 1986 from the heart of Old Chinatown. Recently, Jeanette & Joanna's parents officially handed the business over to them and they've stepped in during one of the most difficult economic climates to try to carry forward everything their parents built. They introduced Toronto city to delicacies like Chili Chicken and Manchurian Chicken and worked tirelessly for decades. Now, as second-generation owners, Jeanette & Joanna are working to preserve this legacy, reintroduce Yueh Tung to the public, and sharing the untold story of their family and culture through food, design, and storytelling. What is your vision with the grant funds and support from Pier Five & Intak Printing? Our vision with the grant funds and support from Pier Five & Intak Printing is to host a special dinner experience that brings together local customers, media, and municipal leaders to celebrate the history and heritage of Toronto’s Old Chinatown. This event will help spark renewed awareness and pride in the neighborhood we’ve been part of for decades. In addition, the grant will support a refresh of Yueh-Tung’s branding, from menus to signage, to better reflect our family story and the vibrant Chinatown community we represent. It’s an opportunity to honour our roots while inviting a new generation to connect with the culture, food, and history that define who we are. How will this grant help you realize your long term goals? This activation is a key step in our long-term vision to preserve and grow Yueh Tung, not just as a restaurant, but as a cultural landmark. We want to create a cohesive brand experience that clearly communicates who we are, where we come from, and why this place matters. The grant will allow us to reintroduce Yueh Tung to a new generation while reconnecting with longtime customers who may not know we're still here. It will help stabilize our business, strengthen community recognition, and lay the foundation for a sustainable future so we can continue sharing Hakka food, honour our parents’ legacy, and ensure this story lives on in our city. Photos supplied by Yueh Tung Restaurant, BlogTo & TorontoLife Learn more about the Pier Five & Intak Printing Activation Grant and discover the other recipients here.

2024 Recipient: The Magpie Cakery Explore the Mastercard x Pier Five Small Business Fund Introducing The Magpie Cakery, one of the ten recipients of the Mastercard x Pier Five Small Business Fund 2024! Founders: Libby Brewer-Dulac & Maggie Frith Location: Toronto, ON Discover Mess Hall online: Website // Instagram About The Magpie Cakery The Magpie Cakery is a commercial kitchen space and hub for culinary professionals, built with the goal of empowering emerging entrepreneurs in the food space to launch and grow their own businesses. The Magpie Cakery residents gain access to a vibrant community, a storefront for customer interaction, and resources that act as a launchpad for success. Since early 2023, The Magpie Cakery has welcomed 24 small food businesses, with residents achieving milestones like securing wholesale clients and growing revenue. With big plans for the future, including an expansion of their space and a new business education program, the Magpie Cakery will look to increase the potential of its offerings for residents to help them thrive and achieve long-term success. How will the fund make an impact with your business? The mentorship from Mastercard, combined with Pier Five’s support, will be instrumental in ensuring our initiatives drive measurable success. We plan to use the $10,000 CAD grant to fund kitchen renovations and equipment, develop a business education program, grow outreach efforts to support women-led food startups, and offset increased operating costs. Expanding our kitchen space will double our capacity for residency clients, prioritizing bakers and women entrepreneurs. With these enhancements, we can provide immediate benefits and long-term growth opportunities for our residents. What is your long term goal for the company? Within the next 3-5 years, our goal is to support the launch of 10 new women-led food businesses annually through our residency program, with some residents staying for extended six-month terms to hone their craft. We plan to fully optimize our current space and pursue partnerships with George Brown College and other local culinary and community organizations to reach more early-stage women entrepreneurs. Additionally, we aim to host baking workshops and events that showcase our resident bakers, foster community connections, and provide local residents with opportunities to learn new skills and celebrate the art of baking. Learn more about the Mastercard & Pier Five Small Business Fund, and discover the other 2024 recipients here.

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Behind The Curtain With Nicko Bruno Everyone’s got something to say but far fewer can actually back it up. This feeling is one that Nicko Bruno, founder of Adidem Asterisks, a Toronto based upscale brand that aims to connect music and fashion through elevated products and events, thinks about constantly. As someone who grew up addicted to fashion and its surrounding cultures, Nicko was quick to develop tastes and opinions but understood the importance of educating himself of what goes on behind the scenes to ensure that he could both develop a stronger appreciation for the works of others and also be able to speak his mind without being hypocritical. We got the chance to catch up with Nicko after the first of AA’s many pop-ups lined up for the season and talk about how he developed his always-curious mentality, how that helps him foster a strong team, what goes on behind the scenes at Adidem Asterisks and what they have in the works for 2022. Hey Nicko! Things are booming for you right now with all of the events and upcoming drops. How are you feeling? Oh man [laughs]. I’m not chilling as much as I thought I’d be able to. Things are really busy right now but it’s great. With each event, there’s always prep and post work we need to do and then it’s on to the next thing. I was doing a ton of follow ups and thanking sponsors and everything this morning and then I’m heading to a design meeting afterwards. Love to hear that there’s so much happening. What are the design meetings looking like right now? So before each meeting we decide what type of item we want to make and we all pull references so that we can go into the meeting ready to brainstorm. Miguel who runs our design team then helps coordinate the conversations and design planning. We’ll get into technical drawing and thinking about patterns, cuts, etc. What’s dope is that everyone is on Adobe illustrator sharing designs and stuff right there and we’re all going back and forth with ideas. The goal is for everyone to make five unique designs and then we all bring them together and vote. Adidem Asterisks F/W '22 Preview How do you choose which products to work on? We have a set of questions that we always ask ourselves before diving into any product like what purpose does the product serve and is it consumer facing or a brand building product? For example, a basic vest might be consumer facing and a more wild experimental piece is meant to build the brand up since it might be more memorable. We’ll also go deeper into things like “what song does the product sound like?” and thinking about the kind of vibe that the product evokes. Speaking of vibes, this is one thing that AA is not short on within its products. In addition to music which we know is a big inspiration, where do the design inspirations and ethos for the brand come from? I came into all of this as a consumer first. I’ve spent my whole life really putting a lot of thought into my outfits and understanding what looks nice. Hip-hop, basketball and street and pop culture all obviously play a big part in my inspirations but it’s really always evolving as I grow. The designs will change over time based on what we’re feeling and learning about but no matter what, the main focus is always to create great products that add value to our customers and the brand. Blog: Adidem Asterisks We heard that you have a pretty wild story about starting the brand. Can you share how that all started with your partner, X? Before I got started with X I was always super into this stuff. I remember doing an exchange program outside of Paris for school and that’s what really showed me how many opportunities and possibilities there were in this industry if you go and find them. I ended up failing out of my program because I skipped so much class to go into Paris to go to events. I remember when my mom called me and said I was going to get kicked out if I skipped more class and I literally booked a ticket right in front of her. It was my birthday and Paris fashion week. I didn’t care about school then at all I had to go [laughs] to the shows. I was doing anything I could to be a part of things, learn and build relationships. I was super driven and still am. After that, X, who I’ve been friends with forever, designed some tees for a project of his. I was going to China and he asked me to take the shirts out there and shoot them. I didn’t know anyone out there but was on a mission to get it done. I found two people at a nightclub, got them to shoot with me and it turned out pretty well. The experience was dope and I told X like “yo, let’s do this for real.” After these experiences, I knew this is what I needed to be doing and that drive hasn’t stopped. And besides shooting, you’ve learned how to do everything now like pattern making and tech packs for the brand, right? One hundred percent. I’m a firm believer that you can’t have strong opinions on stuff if you don’t know how to do it yourself. Sure, I can think things are nice or not but I can’t talk s**t or criticize if I don’t know what goes into it and haven’t done it myself. If I want to make a brand that is better than all of the others, I can’t just have ideas. I need to know how to execute. Even if I’m not making the tech packs all the time or if I’m bringing in a team to help, knowing how to do it, pump out designs and speak that language goes a long way with everyone. It allows us to do so much better work. So true! How big is the team now? It’s pretty big now which is crazy. A lot of these people were some of my oldest friends and they are all so hopeful. Without them, I wouldn’t be able to do any of this. These people keep me motivated and help me get stuff done. When there are times I’m not feeling into things, these guys bring me back up. We have also recently brought on some interns too which is a dope opportunity because it allows us to create opportunities for these super creative young people. It also helps me learn a ton about running a team which I am really appreciative of. That’s awesome. Not a lot of brands at your level are bringing in interns or opening that door for young creatives. What do you look for when hiring an intern? The biggest thing is I want them to show interest in us and take initiative. If they work hard and show that they want it, we’re going to give them every opportunity that we can. I also want to find people who know things that I don’t. Overtime, I’ll hopefully learn it because I want to know everything if I’m leading the team but that doesn’t mean I can do this alone. I heard a quote once that was “A CEO should know how to do everyone’s job, even the janitor” and I think that really resonated with me. That’s a great line. Before we let you go, what is on the roadmap for the brand and at the top of the list for things you want to accomplish? Right now nobody is getting paid and all of the money is going back into the brand so my number one goal is to pay everyone soon. Even if it’s just a little, everyone deserves it and I want to make that happen soon. I also want to hit one million in sales in 2022. I think we can do it. From a creative standpoint, I want to give the whole brand a facelift. Summer ‘22 is going to be nuts. It’s the first time we have the full team designing the collection and the storytelling is really strong so I’m pumped for that. Our brand next year is going to be insane and we’re going to keep pushing it because we’re all obsessed with new stuff. I almost get tired of things by the time they’re out but I know this new season coming up is going to be wild and will be the setting off point for the brand. Stay tuned for that! If you’re in Toronto, make sure to check out the Adidem Asterisks pop-up at Nomad until December 16th and follow the AA Instagram for more news on upcoming releases. Keep it locked to Pier Five for more interviews and stories with the coolest entrepreneurs, designers, artists, activists and more.

Loba Loba Who: Kate Bouchard Where: Vancouver, BC Instagram Website How would you use the $10,000 CAD fund for your business? See All Winners

Pier Five interviews and founder conversations. Our Blog Explore Pier Five's latest conversations with our entrepreneur community. Business (86) 86 posts Art & Design (65) 65 posts Streetwear (62) 62 posts Sneakers (43) 43 posts Wellness (30) 30 posts Food (21) 21 posts Activism (19) 19 posts Sports (18) 18 posts Photography (17) 17 posts Music (12) 12 posts Tech (1) 1 post The Difference Maker: How Canadian Small Business Owners Turned AI Into Action 9 hours ago Why We Finally Incorporated - And Why You Should Too (With Ownr) Apr 26 Pier Five Turns Five: A Landmark End-of-Year Celebration and the Launch of Pier Five Studios Dec 15, 2025 The AI Studio: How Pier Five and HP Canada Empowered Canadian Small Businesses with AI Oct 15, 2025 Small Business Activation Grant Runner Up: Yueh Tung Restaurant Jun 22, 2025 Small Business Activation Grant Runner Up: Stimmie Jun 22, 2025 Small Business Activation Grant Winner: Grays Jun 22, 2025 Pier Five’s Mental Health Mixer: A Space to Reset, Reflect, and Connect Jun 5, 2025 Mental Movement Day with Pier Five and Puma Brings Toronto’s Creative Community Together for Yoga, Wellness, and Open Conversation Jun 3, 2025 A Spring Clean-Up Day to Remember Apr 30, 2025 5 Essential Tax Strategies for Small Business Owners to Save Money Mar 7, 2025 Empowering Women Entrepreneurs: Mastercard x Pier Five's 2024/25 Priceless Experience Mar 2, 2025 2024 Recipient: BocoBoco Feb 5, 2025 2024 Recipient: Lesley Hampton Feb 5, 2025 2024 Recipient: Mahara Mindfulness Feb 5, 2025 2024 Recipient: Paintillio Feb 5, 2025 2024 Recipient: Shawish Market Feb 5, 2025 2024 Recipient: Remix Snacks Feb 5, 2025 2024 Recipient: ImaginAble Solutions Feb 5, 2025 2024 Recipient: Folds Wear Feb 5, 2025 2024 Recipient: Bruized Feb 5, 2025 2024 Recipient: The Magpie Cakery Feb 5, 2025 Pier Five’s 2024 End-of-Year Celebration Dec 17, 2024 Celebrating Creativity and Community at the OOAK Show '24 Dec 5, 2024 5-Tips On Brand Building From Kuwalla Tee's Founder Yaniv Abecassis Nov 26, 2024 Pier Five Community Dinner Vol. 2 - Financial Foundations Nov 15, 2024 Toronto Community Court Day Recap: A Slam Dunk Success Oct 21, 2024 Pier Five Community Canvas For Kuwalla Tee Sep 25, 2024 Community Court Day MTL: Pier Five x PUMA x Ball Her Way x Double Dribble Sep 22, 2024 Pier Five Community Dinner: Volume 1 Jul 31, 2024 Pier Five x PUMA: Mental Health Strength Day - A Triumph of Community and Wellness May 15, 2024 Your Number One Resource With Nishal Kumar of No Days Wasted Apr 24, 2024 Playing the Game Better With Drew Stevens of Margin Skincare Mar 11, 2024 Doing It Yourself With Carol Pak of Makku Feb 7, 2024 Creating Your Identity With Jun Arnaiz of Neutria Jan 9, 2024 2023 Recipient: Joni Jan 9, 2024 2023 Recipient: Loba Jan 9, 2024 2023 Recipient: U Grow Girl Jan 9, 2024 2023 Recipient: Cubed Style Inc. Jan 9, 2024 2023 Recipient: Guests On Earth Jan 9, 2024 2023 Recipient: Dandylion Jan 9, 2024 2023 Recipient: Zing Jan 9, 2024 2023 Recipient: Inoki Bathhouse Jan 9, 2024 2023 Recipient: Spice Girl Chai Jan 9, 2024 2023 Recipient: Colour The Trails Jan 9, 2024 Pier Five’s 2023 Food Drive: Supporting Community and Fighting Food Insecurity Dec 29, 2023 Ready For Anything With Bimma Williams Nov 21, 2023 Building Your Own Spaces With Monday Girl Nov 8, 2023 1 2 3

Pier Five x PUMA: Community Court Day 2023 Earlier this month, Pier Five proudly hosted its first ‘Community Court Day’ event in Toronto in partnership with PUMA. The event was designed to give entrepreneurs and creatives a new way to connect outside of the office in a space that was conducive to conversation and relationship building. As big proponents of 'breaking up the work week', Pier Five brought out 25 of Toronto's cultural change-makers, including business owners, artists, content creators and brand leads to spend a day on the court, a place that fostered so many relationships for us growing up. The day got started with guests arriving to a care package with some of PUMA's newest basketball gear; of course we had to hook them up in the best. From the beginning, strangers instantly started becoming friends and learning about each other. There's something about trying on new sneakers with others that get spirits high. After some introductions, basketball coach/trainer and founder of Core Basketball, Ali Nizam, started the day with warmups and partner drills designed to get people out of their comfort zone. Regardless of experience, every single person was sweating by the end of it. Spirits were definitely high, and safe to say we were all on an equal playing field after that. The warm ups were followed up refreshments from our friends at Neutria and Barbet who kept us hydrated throughout the day and a good 'ol fashioned 'name game' - of course we had to bring some summer camp memories back - to help everyone learn a bit more about who was in the room. After that, guests were put into teams to put their skills to the test. Every single person was playing hard and throwing it down! Lastly, we wrapped the day with a roundtable-style discussion focused on getting out of your comfort zone, something that is key for entrepreneurs and that every guest of the day demonstrated so well that day. The #1 goal of the day was give creatives and entrepreneurs a unique space to get to know each other and we couldn't be more proud of how much that was accomplished. In an age of social media connections and a non-stop grind to the top, finding time to meet likeminded individuals in-person, even those in our own backyard, can be very difficult but when you find a way to do it, break down all of the walls, and just let people jam, the results are incredible. A major thank you to every single person who came out with an open mind and willingness to learn. We can't wait to see how these conversations turn into incredible things outside of the gym doors. As well, thank you to Neutria and Barbet for the incredible drinks and of course, thank you so much to PUMA for supporting our vision of creating unique spaces for inspiring people to connect and grow. We can't wait until the next one!

Aiori Aiori Who: Andrea Wong Where: Toronto, ON Instagram Website How would you use the $10,000 CAD fund for your business? See All Winners

The October Roundup Welcome to Pier Five monthly round ups, a look back at some of the people, brands & things that caught our eye this month that we thought you should know about. Ruru Baked x Adidas Canada To celebrate Adidas’ Confirmed app launch in Canada, Toronto-based small batch custard ice cream maker Ruru Baked partnered with Adidas to create an exclusive new flavour. If you know Ruru Baked, you know their flavours are unique & delicious and the Adidas Confirmed flavour sounds just as amazing. White chocolate ice cream coloured with butterfly pea powder, lemon thyme cake and lemon glaze. Our mouths are watering! Jordan Brand Joins Makeway If you haven’t heard of Makeway, then listen close! Makeway is Canada’s first standalone sneaker boutique by women, for women. They’ve created a space for women to connect, celebrate & build community through sneaker & streetwear culture, and this month, they made a huge announcement with the launch of Jordan Brand at the shop. To celebrate the launch, Makeway re-released the Jordan 1 Low Shattered Backboards and had a live raffle party with their community; the right way to sell sneakers. Congratulations to the Makeway team! Ostrya FW21 Launch Founded in 2019, Ostrya handcrafts high-performance technical outerwear designed for protection, looking good and comfort. The Montreal-based outdoor brand specializes in sustainably sourced garments that combine materials with the latest innovations in the outdoor industry. This month, Ostrya launched their Fall/Winter ‘21 collection which consisted of earth-toned down-filled parkas, water-resistant rain jackets, warm fleece pullovers & sustainably sourced duck canvas pants. Their collection is no joke and we think they’ve found the formula for combining technical features with minimalist styling that can weather all elements. Check out the full collection on their website here. Hotpot Variety’s New Site We all know bucket hats have been a huge vibe lately. Now, imagine the classic bucket style we love done in colourful hand-crocheted knits! Toronto-based creative Jessica Prapp is doing just that under her newly launched brand, Hotpot Variety. A brand new site - which hosts a very cool design matching the vibe of the hats - opened this month to make it easier for all of you to view her creations and add them to your headwear collection. Our favourite colourways are the “Snakey Snake” & the “Sour Patched”. Go check out her online store and cop a hat before they’re gone. Vincent Tsang x The Letter Bet Multi-disciplinary artist and designer Vincent Tsang releases his first reproduction of his handmade ceramics with Montreal art gallery & boutique Letter Bet. Together they produced one of Vincent’s signature characters into a sculpture form; made with a sandstone and resin mixture to create a rough texture to the eye yet a smooth texture to the touch. These will look awesome on anyone's coffee table, or even as a book weight so make sure to act fast as they’ve only made 50 pieces and news of a restock after they’re gone is uncertain. Cop yours before they sell out on the Letter Bet's online store here. Stay tuned to The Roundup series to discover the coolest new people, brands and releases each month and keep it locked to all of Pier Five for stories and interviews with our favourite designers, entrepreneurs, creators and more.

Doing It Yourself With Carol Pak of Makku The canned beverage space is increasingly competitive, with hundreds of new startup brands entering every year. So, if you're going to enter, you better have something unique to say. Therein lies Carol Pak, founder of SOOL, a Korean beverages company and owner of canned makgeolli beverage brand MAKKU, who is using her experience at ZX Ventures - ABinBev's VC arm - and passion for Korean rice alcohol to offer something fresh and exciting to the North American market. Although it hasn't come without its ups, downs and dozens of learnings, Carol had some great insights to share that can be applied to any small business owner, and of course anyone looking to dip their toes into the world of CPG. Check out some of the hot topics from the conversation below. In the summer of 2023, we noticed a big shift in the brand's social presence around Korean culture. Can you talk about that? At first, I didn't know how much I wanted to position ourselves as a Korean drink because I didn't want to isolate non Koreans. I wanted to be very welcoming, very approachable, and I didn't want to pigeonhole ourselves as a Korean drink for Korean occasions and for Korean customers. So I was very vanilla when it came to our marketing because I didn't want to sway too much but I felt like that really left us with no voice. Recently we did some consumer surveys and a resounding sentiment was, we would like to see more Korean stuff from Makku, whether it's in your packaging, your story, your marketing or your branding. That really motivated me to focus more on Korean culture in general. For us, the most natural area to focus on was the Korean drinking culture, which is a huge part of Korean culture. Later we can move into other segments like food or holiday traditions and things like that. As you grow, have you made any other big shifts in how the brand operates? When it comes to our sales, before, I was relying on our distributors to get into retailers, and they put us in any account that would take our product. We were growing in revenue, and it was great in the short term, but we were seeing a lot of turnover as we lost shelf space to new brands and other promotions. If you go down to your local bodega and offer a promotion for them to buy the case, a lot of times they'll say, yes, but it doesn't mean that's the right account for us. I recently realized that while distributors are our partners, the onus is still on us to steer direction and ensure execution. Another consideration is that these smaller accounts don't provide data on the national level. So if a large retailer will put our brand into scan data, nothing will show up, even though we're in over a thousand accounts. So the investment into the smaller accounts don’t build us much credibility for the larger chains. Can you talk about scan data? What does that mean? There are national companies like IRI and Nielsen that manage this. For accounts like Whole Foods and Total Wine and these other large retailers; if your brand is selling in these stores, they'll report the sales data to IRI or Nielsen. So, when you're trying to sell to other national retailers, they can put in your brand and they can track your growth, sales and all this other data about your brand that these retailers are supplying to them. Since we're mostly selling in smaller accounts or Asian chains that are not providing that kind of data, even though we've been in the market for four years, if an Albertsons or Kroger, looked up our brand in Nielsen or IRI, they wouldn’t be able to find much data. So, it just goes to show that an account is not always equal. I’ve learned we need to rely less heavily on our distributors to be selling on our behalf and instead build a sales team and then get into the retailers that we want to by pitching them directly. Is it daunting pitching to these big retailers? I didn't dare dream of trying to pitch national accounts at first. I just thought it wouldn't be possible without any sales data but I've seen a lot of brands launch after me, like years after me, and their first accounts were like Walmart, Target, Costco. There has been a trend of Asian products in stores and product differentiation is probably helpful there, but at the end of the day, you have to pitch them to know whether you get a yes or no. We just never pitched them. That all gave me confidence though. If you get in front of them, you'll at least be on their radar. You can ask them for information on what they're looking for, what data points they need to see for consideration, when to reach out next. Until you talk to them, you never know so just shoot all your shots. We can definitely see the hustle and passion that you have for the brand. I'm sure that helps when you work on growing the brand with partners? Yes, absolutely. If you're not so passionate about what you're doing and you just think of it as a business opportunity, you're not going to last. Undoubtedly, the best entrepreneurs at every level will still have the highest of highs and the lowest of lows and I think the only thing that really keeps you in it is the passion. So, if it's not something that you love and you're happy working 80 hours a week, it's going be really hard. When investors, distributors, retailers and customers are talking to you, they're looking for passion and they can tell if you fake it. That is what makes the difference between the companies that make it and the companies that don't. Make sure to check out Makku's website to find out where you can pick some up and keep it locked to Pier Five for more interviews with entrepreneurs and small business owners coming soon!

A Conversation With Addam Rodriguez of The Arrivals With the growing importance of digital in fashion commerce and customers spending so much more time online, a strategic digital identity isn't just a nice to have; it’s a necessity. We spoke with Addam Rodriguez, Digital Art Director of New York based outerwear studio The Arrivals, about his process and system for developing consistent visual concepts and a strong artistic language for the brand. @addamrod Hey Addam, awesome to be connected! For those who might not be familiar, tell us a little about yourself. Hey! I’m Addam and I am the Digital Art Director for the outerwear brand The Arrivals. Growing up in LA, I was always surrounded by photography. My uncle was a photographer and was always around taking pictures and had some super expensive cameras which I got really into. When I got a bit older I went to school for audio engineering but I always found myself out taking photos and realized I liked that way more. Out of school, I got a graphic design job at a brand in the arts district in LA but started doing photography for them as well and also worked in the warehouse. It was great to be a part of all aspects of that business because it allowed me to understand the go-to-market and storytelling aspects of the brand which made for better photography and visuals. My next job after that was for this ready to wear brand called Frankie. I worked with the lead designer and travelled with the brand between NY & LA, basically just taking photos of the whole process of the brand. After a few trips, I knew I wanted to come out and live in NY and get better at my photography out here. I met with The Arrivals and they offered me a graphic design role. I was nervous about taking another graphic designer position but I loved the brand and the overall culture. Once I got into the role though, I told them I could shoot too and over time it turned into more of a photography role and now the digital art direction role that I have today. That’s a wild journey but seems like it all worked out. What is your process for coming up with your visual concepts for The Arrivals? We’re a small team so everyone is involved in everything. Early on, I’m in conversations with the designers and production teams so I can get a really solid understanding of the product. Being in the warehouse at my first job definitely taught me to learn the product cycle well so that I could bring in all of those details into the final visual concepts. Internally we all talk about concepts and once we land on an idea, it’s up to me to figure out how we communicate that to our audience and I work alongside the creative director to bring it all to life. I spend a lot of time looking at data from past campaigns to see what’s working, what kind of things have our audience been responsive to in the past, stuff like that. Once we have product samples I’m then able to start working out the visual flow and moodboarding and we’ll A-B test a ton. I have to create content for everything like email, ads, social and web so there’s a lot of planning since we don’t (and you never should) use the same content for everything. To make things easier, I have built out a pretty robust system for how I shoot to develop consistency and a visual language that our customers will recognize and remember us for. Once I’m happy with the flow, I draft out the final shot list and then work out the planning for production. This whole process can take anywhere from a few weeks to a couple months but it’s always super fun to put together. That system you mentioned definitely shines through. The Arrivals content is some of the most coordinated in the game from campaign to campaign. Why is aligning product and content styling so important for you and the brand? That’s great to hear [laughs]. I have a huge appreciation for what goes into making the garments so I want to ensure the work I do represents all that effort put in by the design teams. Our products are very elevated and with good styling it can become even more elevated. I’ve started experimenting with other mediums besides photo like 6k video which everybody said we didn’t need but it allows for the smoothest transitions and flows that I feel mimic actions in our daily life and make the content so approachable and appealing. The pandemic has really expedited the growth of digital, especially consumer’s adoption/habits of shopping online. What should new brands keep in mind when developing a visual identity for their brand? This is a great question. I’ve tried so many things throughout the years and I think most importantly, it’s important to figure out what you really love and to build on that. Don’t try to be like everything else you see just because it’s popular. Even if what you are working on doesn’t work out right away, don’t give up. Keep experimenting and refining and build a system over time that works for you. A visual identity is like a house. You can design the interior as many times as you want as long as you hold on to the foundation of the building. That’s great advice for brands! What are some tips you’d give to individuals looking to bring their skills to a brand as an art director? Learn as many tools as possible. You don’t need to be the best at any of them but a knowledge of the different tools will allow you to put together initial ideas and then you can bring in the experts to help you bring it to life. Even if you can get the concept to 10% baked, that will help everyone understand the vision and then you bring in the pro editors, retouchers, colour specialists, etc. Another thing I’d say is go big on networking. You also don’t always need to connect with the biggest names. There are so many people doing amazing work behind the scenes that can give you great advice or introductions. This was huge for me when coming to New York. Lastly, it’s important to be patient. Things take time. I’ve been here for about 4 years and it’s all just starting to click for me which is exciting. Now I just need to keep pushing! Totally agree! So now that things are clicking, what do you have your sights set on next? I want to make the shopping experience for our customers even better using interactive video and stronger graphics. I’ve built the house and now it’s time to renovate the interior with new visuals to create a better moment for the customer. I’m all about that moment! Who doesn’t love a good moment?! Lastly, we’re finally starting to see some normalcy again and it’s looking to be a wild summer! What are you most looking forward to doing again in NYC as things open back up? Honestly, just meeting people. It’s hard to stay creative when everything is locked down. I knew so many people who moved out of the city at the start of the pandemic and they’re coming back now. I can’t wait to meet up with them and see what they’re working on. I think we’re seeing a new wave of creatives who are about to take this industry by storm and I’m excited to witness it in person! Check out Addam and The Arrivals on Instagram and keep it locked to Pier Five for more interviews and stories with the coolest designers, artists, activists, entrepreneurs and more.